Ludo Tiger Privacy Policy

01 Introduction

This Privacy Policy applies to all users of the Ludo Tiger platform, accessible at ludotiger.app. It covers everything from account registration through to gameplay, deposits, withdrawals, and any communications you have with the support team. By using Ludo Tiger, you acknowledge that you have read and understood this policy.

Ludo Tiger takes data privacy seriously. The platform is designed for adult players in Pakistan and the personal information we collect is limited to what is actually needed to deliver the service. We do not collect data for advertising profiling, we do not sell your personal details, and we do not share your information with unrelated third parties.

This policy should be read alongside the Terms and Conditions, which form the full agreement between you and Ludo Tiger. If anything in this policy is unclear, you can contact the support team at any time.

02 What Data We Collect

The data Ludo Tiger collects falls into three broad categories: information you provide directly, information generated by your use of the platform, and technical information collected automatically.

Information you provide directly:

• Full name as registered on your account.
• Email address used to create and manage your account.
• Pakistani mobile phone number (used for account verification and payment methods such as JazzCash and Easypaisa).
• CNIC number and identity document images, where required during the verification process.
• Payment method details necessary to process deposits and withdrawals in PKR.
• Any information you provide when contacting customer support.

Information generated through platform use:

• Transaction history including deposit amounts, withdrawal requests, and wallet balances in PKR.
• Game activity records including sessions, game types played (Slots, Live Casino, Bingo), and outcomes.
• Login history including timestamps and approximate location data derived from IP address.
• Communication records between you and the support team.

Technical data collected automatically:

• IP address at the time of login and during active sessions.
• Device type, operating system, and browser version.
• Pages visited within the platform and session duration.
• Cookie data as described in Section 6.

03 How We Use Your Data

The personal information collected is used for the following purposes:

Ludo Tiger does not use your personal data for third-party advertising, behavioural profiling for external marketing, or any purpose not listed above. If we ever need to use your data for a new purpose, this policy will be updated and you will be notified.

04 Data Sharing & Third Parties

Ludo Tiger does not sell, rent, or trade your personal information to third parties. Your data may be shared in a limited number of specific situations:

• Payment processors: JazzCash, Easypaisa, Raast, and bank transfer operators receive the minimum data required to process your PKR transactions. These providers have their own privacy policies governing how they handle your payment data.
• Game providers: Third-party game developers who supply Slot, Live Casino, and Bingo content may receive anonymised session data for technical purposes. They do not receive your name, CNIC, or payment details.
• Identity verification partners: Where CNIC verification is carried out through a third-party service, the relevant document data is shared solely for that purpose.
• Legal obligations: If Ludo Tiger is required by law to disclose account or transaction data, we will comply with that obligation. We will notify you where we are legally permitted to do so.

All third parties with whom data is shared are required to handle it securely and to use it only for the purpose for which it was shared. Ludo Tiger does not allow third-party partners to use your data for their own marketing or unrelated activities.

05 Payment Data & PKR Transactions

All financial transactions on Ludo Tiger are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, or bank transfer, the relevant payment details are handled through secure, encrypted channels.

Ludo Tiger does not store your full JazzCash PIN, Easypaisa account password, or bank account login credentials. The platform records only what is needed to identify the source and destination of a PKR transaction — such as the last digits of a mobile wallet number or a bank account reference — for the purpose of matching deposits to your account and processing withdrawals to the correct recipient.

• Payment records are retained for a minimum period as required by our financial record-keeping obligations.
• Transaction history is visible to you from within your account dashboard at any time.
• If you believe a transaction has been recorded incorrectly, contact support with the relevant reference number.

06 Cookies & Tracking

Ludo Tiger uses cookies — small text files stored on your device — to keep the platform running smoothly and to understand how players are using the site. Cookies do not contain your password or payment details.

The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you are active, and security tokens that protect against certain types of attacks. You cannot opt out of essential cookies while using the platform.
• Functional cookies: Store your preferences such as language settings, display choices, and game lobby filters so you do not need to reconfigure them on every visit.
• Analytics cookies: Collect anonymised data about which pages are visited most, how long sessions last, and which features are most used. This data helps improve the platform. No personally identifiable information is included in analytics data.

You can manage or disable non-essential cookies through your browser settings. Disabling functional or analytics cookies will not prevent you from using Ludo Tiger, but may affect certain personalised features. For detailed browser instructions, consult your browser's help section.

07 How Long We Keep Your Data

Ludo Tiger retains personal data for as long as it is needed to deliver the service or meet our record-keeping obligations. The general retention approach is:

• Active accounts: Personal data is retained for as long as your account remains active and for a reasonable period after your last login.
• Closed accounts: Following account closure, basic account data and transaction records are retained for a period necessary to resolve any disputes, comply with financial record-keeping requirements, and prevent the re-registration of a previously banned account.
• Verification documents: Identity documents submitted for CNIC verification are retained only for as long as required to complete verification and for the minimum statutory period thereafter.
• Support communications: Messages exchanged with the support team are retained to maintain a history of your interactions and assist with any follow-up queries.

When data is no longer required and there is no legal obligation to retain it, it is securely deleted or anonymised so it can no longer be linked to you.

08 How We Protect Your Data

Ludo Tiger takes reasonable and industry-standard steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. The security measures in place include:

• Encryption of data in transit using HTTPS/TLS protocols across all platform pages.
• Encryption of sensitive data at rest, including identity documents and payment references.
• Access controls that restrict which staff members can view personal account data.
• Regular security reviews of platform systems and third-party integrations.
• Monitoring for unusual login patterns, multiple failed attempts, or suspicious account activity.

While Ludo Tiger implements strong technical safeguards, no system connected to the internet can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials with anyone, and contact support immediately if you think your account has been compromised.

09 Your Data Rights

As a user of the Ludo Tiger platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact support with your registered account email address:

• Right to access: You can request a copy of the personal data Ludo Tiger holds about you at any time.
• Right to correction: If any personal information held about you is inaccurate or out of date, you can request that it be corrected. For basic details such as email or phone number, you may be able to update these directly in your account settings.
• Right to deletion: You can request that your personal data be deleted. Please note that certain data may need to be retained for legal or financial record-keeping reasons even after a deletion request — we will explain any such limitations at the time of your request.
• Right to restrict processing: In certain circumstances you may request that we limit how your data is used while a query or complaint is being resolved.
• Right to withdraw consent: Where you have provided consent for a specific use of your data (for example, receiving promotional communications), you can withdraw that consent at any time.

Requests will be responded to as promptly as possible. In cases where a request requires additional verification — for example to confirm your identity before releasing account data — we may ask for supporting information before processing the request.

10 Minors & Under-18 Protection

Ludo Tiger is strictly an adult platform. No person under the age of 18 is permitted to register, use, or access any part of the service. We do not knowingly collect personal data from anyone under 18.

If we become aware that a user under the legal age has created an account or submitted personal data, that account will be closed immediately and all associated data will be deleted as promptly as possible. Any funds in such an account will be handled in accordance with the relevant section of the Terms and Conditions.

Parents and guardians who believe a minor may have accessed this platform should contact the support team at [email protected] without delay.

11 Changes to This Privacy Policy

Ludo Tiger may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable requirements, or improvements to our data handling practices. The "Last Updated" date at the top of this page will change whenever a material revision is made.

Where changes are significant — for example, a new category of data being collected or a new type of third-party sharing — registered users will be notified via email or an on-site notification before the change takes effect.

Continuing to use the platform after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with an updated policy, you should stop using Ludo Tiger and contact support to request account closure.

12 Contact & Privacy Queries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a data-related concern, please reach out to the Ludo Tiger support team. We aim to respond to all privacy-related queries promptly.

When contacting us about a privacy matter, please include your registered account email address so we can locate your account and respond accurately. For data deletion or access requests, we may ask you to verify your identity before we process the request.